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Procedures

Strategic Processes

Strategic Management (DE)

DE-01 Strategic programming and development
Approval: 09/03/2023
DE-02 Monitoring and measurement
Approval: 21/12/2023
DE-03 Management Review System
Approval: 18/12/2024

Quality management and continuous improvement (MC)

MC-02 Complaints, Suggestions and Congratulations Management
Approval: 18/12/2024
MC-05 Users satisfaction
Approval: 24/09/2020

Key Processes

Academic Management (AC)

AC-01 Admission, evolution and delivery of official titles
Approval: 18/12/2024

Teaching (DO)

DO-0101 Design, verification, modification and accreditation of official degrees
Approval: 21/12/2023
DO-0102 Degrees monitoring and improvement
Approval: 09/07/2014
DO-0103 Degree suspension and termination
Approval: 09/07/2014
DO-0201 Teaching planning and development
Approval: 15/12/2017
DO-0202 Degrees promotion
Approval: 09/07/2014
DO-0203 Student Orientation
Approval: 24/09/2020
DO-0204 External Internships Management
Approval: 18/12/2024
DO-0205 Mobility Management
Approval: 09/07/2014
DO-0301 Public information and accountability
Approval: 24/09/2020

Support Processes

Staff Management (PE)

PE-01 ASS Management
Approval: 15/12/2017
PE-02 Academic Staff Management
Approval: 15/12/2017

Document Management (XD)

XD-01 Documents Control
Approval: 09/07/2014
XD-02 Registers Control
Approval: 09/07/2014

Infrastructure and Work Environment Management (IA)

IA-01 Facilities and Resources Management
Approval: 13/12/2019